Saturday, August 2, 2008

The Top 7 Overlooked E-bay Success Tips

Last year alone, millions of people made a profit on e-bay. Some were just selling odds and ends, while some ran huge businesses exclusively on e-bay. The amount of commerce done on the internet is only expected to increase, making prospects for e-bay users bright. You very well may be one of the people who's discovered the great benefits of making money from e-bay auctions. I myself have been an e-bay user for a little over a year and have had great success with my auctions.

When my friend began her business on e-bay selling high end purses, it started out quite rocky. Her auctions weren't getting the hits she wanted and usually sold off of one bid, instead of creating the bidding frenzy that beautiful bags like she had should have!

So, she called me up knowing I had been successfully using e-bay for almost a year at the time. She gave me her login information (we're best friends- she trusts me!) and asked me to check her her sales and current auctions and see if I noticed where the problem was. When I saw her current auctions, alot became obvious!

So, I compiled a list of things that I had used which had made me successful which I suggested she implement into her own auctions. I even revised the auctions she had active at the time. One of those auctions- a gorgeous brown Coach purse- sold for $546.00. She had listed it for $125.00. It was her biggest sale yet and she was thrilled.

The funny thing is, the methods I use are not some internet guru secrets. They are just things I picked up during my time using e-bay, but seem to be overlooked alot of the time. Here are what I have found to be the top 7 overlooked tips for successful e-bay auctions:

1. The Importance of a Good Title- When you're creating a title for your auction, you've gotta think like a buyer. When I checked my friend's listings, she had a beautiful, brand new brown patchwork Coach purse titled as 'coach purse'. This is way too general! A buyer knows what they want; in your title, include color, any brand name, main keywords that people will search, and condition is possible. I changed her title to "Brown & Beige Patchwork Coach Purse-Brand New". By the next day, it had over 100 new hits. Previously her auctions were hardly even reaching 100 hits throughout the whole 5 days.

Another mistake people often make is writing things like 'The best wristwatch ever!!!!" Even if you do believe you're selling the best wristwatch ever, is this really what a buyer is searching for? Of course not. Use a more descriptive, detailed title like 'Gold Armani Wrist Watch w/ Leather Band-New".

One more thing when it comes to titles: make sure keywords are included. For example, whatever the item you're selling actually IS, include that in the title. On e-bay, I mostly sell high end women's heels. I always make sure to include in my title 'Womens Shoes" because this is a common keyword. An example of a title I would use is:

"Brown Marc Jacobs Womens Silver Stud Pumps Shoes"- I know that 'pumps shoes' sounds awkward, but many women will search for "marc jacobs womens shoes", and I want to be sure my item shows up in the results. Use these tips when creating your title and you'll be sure to see increased traffic to your auction.

2. Give honest descriptions- Sure, that stain, tear, or other defect may be sooo small that it's almost impossible to notice. Still, mention it in your auction. If you send an item out and a buyer realizes that the item has a defect that you didn't mention in the auction description, they will be disappointed and very possibly leave you negative feedback. Anyone familiar with e-bay knows that feedback is everything. It is what makes people feel comfortable buying from you and proves that you are a trustworthy, reliable buyer.

It's best to provide a photo of any defects so potential buyers can see what they're getting. And believe me, if you say that there's a defect but don't show a picture, people will e-mail you asking for some. I have sometimes had a defect so tiny on a shoe that I couldn't even get it to show up in a picture. If that's the case, say it! Provide a picture of the area where the defect is and also explain in your listing that it's so miniscule that you can't get it to show up in the picture. Buyers will trust you much more and be way more willing to buy from you in the future. You also won't have to deal with an unsatisfied customer who can damage your feedback rating and make future potential buyers hesitant or even completely dissaude them from buying from you.

3. Offer International Shipping- So often I see sellers who are providing great products but don't offer international shipping. Let me tell you- about 30% of my sales are to international buyers, and very often international buyers will pay more for products. I never understood why people are restraining their own sales potential by not offering international shipping.

Remember, the buyer is the one who pays the shipping, not you!! Even though international shipping is expensive, you are not paying it! And don't be discouraged thinking sending things internationally is difficult- it's super simple and not much different then sending things within the country. If you use USPS (the method I find most efficient for prices and service), you may have to fill out a short customs sheet that takes no more than a minute. Don't be lazy! Offer international shipping and see your sales soar!

4. Send a Thank You card with your purchase- You can get packs of black decorative cards from any general store, WalMart, or even discount chains like TJ Maxx. Buy a couple packs and with people's packages, send a nice thank you card.

You don't have to write a dialog, just a simple "Name of Buyer, Thanks so much for your bid! Enjoy your purchase, and I hope to do business with you in the future! Your Name or Business Name" If you want to really go all out and rake in some super feedback, include a small free gift. When I sell a pair of shoes I usually include a free headband or pair of earrings. If you'd like to try this out, try to find something that compliments whatever it is that you're selling. You could also include a little bag of candy or some tea light candles (go to the dollar store for great knick knacks and free gift ideas). Use your imagination to make your customers satisfied and loyal!

5. Offer combined shipping Buyers love combined shipping. If you offer a good combined shipping deal, and have more than one item they're interested in, they're ten times more likely to buy both items. Some people choose to determine combined shipping depending upon the two items the buyer is interested in, while others have set shipping rules. A good example is to charge $_.__ for the first item and offer to send the second item free, or for $1.00-$2.00 more. Usually the additional weight of the package isn't much so it's possible to offer combined shipping without losing any profit at all. Determine your own rates depending on the weight of the items you sell and the shipping service you use.

6.Keep communication with Buyers open and offer more pictures upon request. Of course in your listing you must include good pictures to attract buyers. Most people include 2-4 pictures per listing, depending on the size of the items and any special details you've got to show. I always include at least 3 pictures, and more if I feel the item needs more pictures of some detail it has that is unique.

Even though you have already provided your buyers with good pictures, it's helpful to write in your listing "Contact me with any questions or for more pictures. (with your contact info)" This is another method that makes buyers instantly trust you more and feel more comfortable placing bids. They feel that the communication lines are open and that they can get more info on the item if needed. And don't be discouraged thinking that you'll spend the whole day responding to e-mails requesting more photos; If you've already included good pictures, most people won't bother asking for more. Of over 50 listings where I've written this, only one person ever asked me for additional pictures. Check your e-mail though at least once a day to see if you've got any questions, people love quick responses and will reward you with good feedback for your effective communication.

7. Always use Delivery Confirmation- This is a biggie! Make sure that when you post your shipping costs, delivery confirmation costs are included so buyers aren't questioning the extrra expense when they receive their invoice. Delivery confirmation is a cheap effective way to ensure both your own and the buyer's investment.

First of all, you do not want to get scammed. What? Scammed? Yes, it happens. I know that most of the scamming referred to on e-bay is about sellers who scam their buyers, but don't be naive; we sellers are also at risk. Although the majority of the e-bay community is good people who are just trying to conduct legitimate transactions, there are those rotten apples which make it hard for all of us.

The usefulness of delivery confirmation was brought to my attention my an acquaintence of mine who does some selling on e-bay. He sold some very high quality digital remote for around $250.00. He shipped the item using delivery confirmation, and after about a week told me he received an e-mail from the buyer saing she'd never received the product. She filed a whole complaint with e-bay and made a big fuss about it. GOOD THING he had the delivery confirmation number and was able to prove that the product had been shipped to her address. Don't let one of these scammers get a chance to cheat you out of your money.

Making delivery confirmation a requirement is also something that will make serious bidders trust you more and see that you're a legitimate business person who wants to secure shipment. Think about it; if someone requests NOT to use delivery confirmation, you can guess where their intentions are. The extra .75 is not breaking anyone's piggy bank, so don't feel bad about it.

There you have it! Use these highly useful yet highly overlooked tips to generate more traffic to your auctions and enjoy higher sale prices. To e-bay success!

Check out http://www.freelancemommystudio.com for more e-bay and work at home tips and programs!

About The Author
Hello all! My name is Jamie Sloan, and I am a full time student at Berkeley College. I am studying International Business. Upon graduating Berkeley, I'd prefer to get a job at the United Nations while continuing my education. My ultimate academic goal is go achieve a Ph. D in Anthropology. I speak four languages fluently and am studying Arabic as my fifth. I make an income excluxively online through internet marketing, but make extra cash using e-bay. Enjoy the article! Copyright Jamie Sloan 2008, Re-use of this article is permitted along with author's name and link to website http://www.freelancemommystudio.com

Friday, August 1, 2008

Guaranteed Extra Cash Online

For college students and other people who feel burned out trying to balance paying the bills and living at the same time, ads like these can prove to be irresistible. Many of them make perfect sense and easily hook you based on good concepts. Unfortunately, many times the product or service does not match the brilliance of a great idea for making money from home or through the Internet. As I’ve learned myself, the further you go down this road, the more excited you get. You basically get hooked, and if you aren’t careful, you will end up working hard and falling further into debt than you can imagine. Much like gambling, the lure of easy money and independence can make just about anyone fall prey to work at home scams that feed off your dreams to get to your wallet so they can go on to the next victim.

Hopefully, you will never fall victim to these scam artists. However, the fact of the matter is that these scammers would not be wasting their time if they were not making any money. And as long as people continue to get mixed up in this business, these scammers are going to stick around to trick more and more people.

The best way to keep a scammer’s claws away from your credit card is to do thorough research on each opportunity that you are considering. This means doing much more than simply reading a bit about it online. In my personal experience, I have been taken by companies who were savvy enough to pollute the Internet with staged testimonials, guarantees, questionable references to big name endorsements, and even appearances in the Better Business Bureau.

A colleague of mine who invested in vending machine placement services even went so far as to physically go to the manufacturing plant to tour the warehouse as well as contact the Better Business Bureau of that state. What he received, in return, were twenty malfunctioning candy machines with a list of local businesses who had apparently agreed to receive them. Not only did none of these businesses know what he was talking about, many of them were hostile when he showed up to place them.

What you want to do is check message boards such as the ASK section of Yahoo.com. Another simple method of weeding out the scams from the genuine opportunities is to go to a search engine and simply type in the company name followed by the word “scam”. If you do this, and you are barraged by an endless list of complaints, you my friend have found a nugget of gold in a sea of mud.

In terms of the Better Business Bureau, it is best to contact them directly to ask about any complaints, and also find out how long a company has been listed. The Better Business Bureau operates state by state. They will be able to tell you if they have any complaints on file. If they do, you will want to avoid the opportunity at all costs. But if it appears that a company is doing business the right way, you can continue your own research.

Being in the Business Bureau is not necessarily that hard to accomplish. Many scammers can use their money and connections to set up a front to initially qualify for the Better Business Bureau just long enough for them to collect their cash from unsuspecting victims, close shop, create a new identity and start again.

Before you decide to do anything, attempt to get in touch with the company that you are interested in. Can you get a human being on the phone? Do they have an actually physical address? How long does it take them to respond to your e-mails, if at all? If you cannot even talk to the company before you start, there is not chance that they will be around when you really need them. I once made quite a bit of money selling vacation vouchers on auction sites. The marketing plan was sound, and the money saving vouchers was a hit. Only problem was, I could never get in touch with their customer service department to handle my customer inquiries and complaints once I realized that the promises that existed in writing on the vouchers were misleading at best. This proved to be such a problem that it took me over a year to recover from the negative publicity on my auction site.

Of course, there are legitimate home based businesses out there. With the Internet and all the low cost, web producing tools available, there seems to be a renaissance in entrepreneurship. Basically, just find a product or service you can market online, and do your research. Sell on EBay if you don’t want to build your own website. You can have a website their and all search engine marketing is already done by EBay. The Small Business Association has an office in downtown Tacoma and contains invaluable information on their website http://www.sba.com. Since small business is the backbone of our country economically, sources such as these are eager to help you create a plan with realistic expectations.

However, like anything else worthwhile, you have to do your homework and work hard at it. The problem is that too many people make you think you can practically go online and make money just clicking on a mouse. You want to steer clear of any business that asks to you to pay for their “Top Secret” e-book that will teach you how to make an automated income.”

Think about it, if you are in dire need of cash, can you imagine any other situation in which you would not only work for free, but pay for the privilege to work. There are no magic formals or secrets worth paying for. All of the information in these e-books can be found for free through your own research if you have common internet skills.

If you don’t want to work hard and just make a few easy extra bucks without donating your blood or volunteering to be a guinea pig, it is possible to make some good extra money filling out online surveys or through mystery shopping. There are real opportunities out there which require no fee to get started. Not only that, several of them will even give you a $5 bonus just for signing up. If a company such as this is legitimate, they would be making lots of money through the success of its members. Companies that require that $49.97 start up fee only make money through the fee and only want to teach you how to get other people to do the same. The products are all useless lists and general information that anyone with a functioning mind could figure out on their own, or get for free by doing their own research.

In 12 years of trying to make a living on the Internet, the following are the best companies I have ever encountered for making a few extra bucks filling out surveys, playing games and mystery shopping. They probably won’t pay the rent, but if you’re interested in making an extra $400 or $500 a month or eating out at nice restaurants and going to movies for free, you may want to check these out:

Mystery Shopping Providers Association: ." target=new>http://www.mysteryshop.org/shoppers/">.

This site contains all the information you will ever need on starting up as a mystery shopper. It is also a portal for the best sites to go to for mystery shopping jobs online, and they don’t require that you invest a penny.

InboxDollars.com. (you can sign up for free and get $5 just for signing up. You can make a few hundred dollars in one day, theoretically, if you are willing to use a credit card to sign up for free or paid trials. Just make sure you have the patience to fill out the long surveys and keep detailed records so you can remember to cancel your free trials before you get charged. Also, you can fill out surveys to make a dollar or two which are completely free. I’ve made about $400 with this site.

http://www..sendearnings.com.(almost identical to InboxDollars.com)

http://www.treasuretrooper.com. (a lot of free surveys and cool games).

http://www.tiktikcash.com. By far the best of the survey sites. The free surveys are tremendous. You can make a dollar or two in one minute. This site has the shortest, most painless surveys. I made over thirty bucks in less than after signing up.

About The Author

Peter Ruble
CEO
http://americanrubles.com/
EdealsGoneWild.

Thursday, July 31, 2008

Limousine Service in London

Do you want to be like the actors who are driven in limousine hire London? Are you really up to it?

If you think that can only dream about that then you are wrong. You can also experience this great moment. It is not impossible to be like the actors or the actresses. Limousines are more affordable that you have an idea about that. You can rent them for some special occasions like prom, wedding, graduation, Christmas, New Year, personal trip, business trip and many others.

There are many limousine services offered. You can check some of them in order to compare them and receive the best service.

You want the limousine hire to arrive at your home on time, the chauffer to be dressed properly and neatly and an escort to wait you to the limousine. The chauffer will open the door and seat you and your guests in the cozy and neat limousine. Inside it you will find a TV with DVD player with a lot of selection of the newest DVD and you can watch some movies while you travel. After that you can also listen to music because there is a personal stereo that you can use. Your limousine may have a custom climate control system that can keep the cool and heat levels the way you like them. You may want to seat in a soft leather seats that have a lot of heat and legs room for you to relax comfortably. If you have a stretched limousine than you can gaze at the sky and stars at night because there is a moon-roof.

You want your limousine service to give you a feeling of comfort but this will happen if you find the right limousine service that can provide of these things to you.

There is a simple way to find the best limousine service for you. You can check the yellow pages and list the contacts of several limousine companies. You can find the right limousine service on the internet. There are so many web sites that offer this service and you can list a few of them but you have to make sure that the web sites are reliable and reputable.

When you get contacts of lists you can contact the limo companies and ask some questions that can help you decide which ones to select. You have to check out the rates, the features of the limousines, the types of the limo available, the service they provide and so on. Then you can easily decide which limousine service to get.

About the Author:
A.Freitas who is the manager of EASY LIMO has been providing Limousines in London for five years now and is looking forward to managing an expanded operation. Many of his staff have been chauffeurs for over twenty years.

Wednesday, July 30, 2008

In-Car GPS Units - Navigate Easily to Your Destination

What is GPS?

The Global Positioning System (GPS) uses satellites to transmit signals to a GPS unit on earth to accurately identify a person's direction, speed location and time. It was developed twenty years ago by the US military because of the security needs of the time. Today, it can be used by anyone provided they posses a GPS enabled device or unit.

GPS devices can be practically used in almost any situation that you can think of, whether it is commercial, military or recreational. In the scientific arena, it has been widely used for global navigations, scientific and aeronautical researches, and even for handling the probabilities of catastrophes like earthquakes and tornadoes. For the everyday lay person, probably the best know use of GPS is as an in car navigational device.

Why Use an In-Car GPS Unit?

A GPS car unit is a device that you use to navigate while you are in your car. They can be fixed to the car or portable. With a GPS unit in your car easily tracked by the satellites, the device will safely and accurately direct you to all the places you want to go to and tell you what is the best route to get there.

You may be surprised to discover how easy they are to use. The gadget will always provide the user with user friendly options, right through to the successful completion of your journey. For travelers navigating across the globe, one could follow their journey right from the dashboard of the car. The weather and climatic conditions are closely monitored from your driver's seat, and you get the updates on events around you.

Brands of In-Car GPS Units

These devices come in different varieties and at different costs. Spending on an in-car GPS unit is proportional to the devices features and quality.

The Garmin Nuvi 660 comes with a wide and clear screen along with hands free communications from your phone for your convenience. The HP iPaq rx5900 Travel Companion is relatively affordable. It is smaller but has all that you need. Listen to music and indulge in games to break the boredom.

Then there is the Magellan Maestro 4250, one of the most popular GPS devices. With this GPS, you receive real and updated traffic as you cruise along the highway. Enjoy the Bluetooth feature and sit back as you safely navigate home. The Pioneer AVIC-Z2 is a sizable unit with wider memory capacity, thus it can refine the details of the maps even better.

When buying a GPS unit, you should choose one that is at the upper end of your budget so that you can get the best of what GPS devices offer. There are several other competitors which are just as good as those units outlined above, with marvelous performance. Some of them will be a little cheaper with comparable features and GPS units in general are coming down in price everyday. Make sure you test drive any GPS unit before you buy.

Today, most new cars already have the GPS unit installed when you buy them. This makes it more convenient and you have the warranty advantage for any breakages or fault. However, you don't get to choose what unit comes with the car which can be a disadvantage when the unit isn't that user friendly.

While GPS car units offer many advantages, some caution is necessary when you are looking to purchase a GPS unit for your car. You want something that is very user friendly and is of high quality. The lesson is: try before you buy.

About the Author:
Derrick Bogaster has scores of Motorcycle GPS bargains available in his motorcycle GPS webstore. Find great deals on brands such as Garmin Motorcycle GPS and TomTom.


Tuesday, July 29, 2008

12 Simple Ways to Save on Gasoline

With the gas prices gone up, people need to find ways to keep away from excess fuel consumption. It is vital to save on fuel, especially when you travel long distances. Most of your hard-earned money goes on refueling the car tank.

Hence, you need to look for ways for restricting your car's fuel consumption. For this, you may seek help from different web sites on the Internet providing information on how to save on fuel.

As a first step toward saving on gas, use quality oil to improve the engine's performance. This reduces friction and the car consumes less fuel. Certain branded auto oils bring down the fuel costs from 5 % to 20 %. Next, you as a car owner, have to decide on how to improve your car's overall performance.

Useful Tips:

  1. Use the engine oil recommended only for your vehicle. Do not use under-grade oil, as it reduces the life of engine. Check the octane mark before you buy the fuel.
  2. Do not leave the engine on for lengthy periods. Pre-warming the engine for one minuet is enough.
  3. Fuel the engine when it is cool, because each gallon will contain more gas, as the liquid expands in heat.
  4. Keep gas cap airtight after the engine tank is full. You may accidentally lose on gas, if the cap is not fitted properly.
  5. Check the car tires properly before driving for your long trip. Fill the tires according to recommendations of the manufacturer. Do not leave the tires under-filled. Always carry an extra tire.
  6. Limit the car's speed while driving on expressways. Make sure to activate the cruise control at regular intervals.
  7. Do not drive on bald tires, since they are not only unsafe, but also lead to much fuel consumption.
  8. Avoid starting and stopping the engine continually. The car consumes much fuel this way.
  9. Do not apply hard brakes. Accelerate the car gently. Ensure you apply brakes at the minimum.
  10. Do not load the car with heavy items. This leads to more fuel consumption and the tires tend to deflate soon.
  11. Minimize the usage of air condition in your car, since it increases the fuel consumption.
  12. Treat the car through proper maintenance and tune-ups. By servicing the car frequently, the engine runs smooth and you save on unforeseen servicing as well as fuel costs. Tell the maintenance team to add the fuel injector cleaner every time they change the engine oil.

Online Help:

You may seek help from different web sites on the Internet devoted to auto users for providing round the clock information to save on fuel. Many web sites post the fuel prices that fuel pumps normally charge.

Hence, locate a nearby fuel station, where you can get fuel for your car at the cheapest rate. Next, it is good to walk the moment you reach the target destination. Avoid taking the vehicle in reverse gear unless needed. There are tons of ways to save on gas, it's your job to find the options and take advantage of it.

About the Author:
Find gas cards and more of Tom's work at FINDgascards.

Sunday, July 27, 2008

Tips How you Can Buy a Good Travel Insurance

Serious considerations play an important role while deciding about buying an insurance. As, you are going to spend large sum of money in buying it through several of premiums, one needs to think deep about the kind of insurance and the amount you want to invest in it. When it comes to travel insurance, the decision needs some more planning, as the insurance is meant to be useful when you are away from your home. Thus, buying an insurance which covers your travel appropriately, and gives you a good cover, is greatly in need. Following some good tips might help you positively while you are planning to buy an insurance to cover your travel trips.

A Travel Insurance fetches you a helping hand when you are on tour to some other locations including foreign land. Be it any kind of your illness, accident, injuries or theft of your luggage, insurance covering your travel helps you at every steps. So, it is important that you give a good eye while buying a insurance. The most important thing that has to be considered by you is about the cover limit that you get from insurance. Check whether the insurance is giving you a good cover worth enough to comfort you in any kind of uncertain situation.

Before you finally buy the insurance, ask the insurer whether they are giving you a good medical cover that include 24-hours assistance. While signing the documents, read it thoroughly and carefully, and ask your insurer if some false claims were made by them earlier. While you are away from your home, and you have bought a travel insurance, make sure that you keep a copy of all insurance policy documents. Possessing all such documents helps you to make urgent mediclaims and other claims.

Article Source: http://www.articlesbase.com/insurance-articles/tips-how-you-can-buy-a-good-travel-insurance-186130.html

Saturday, July 26, 2008

Choosing An Insurance Company

To insure is to assure”, says the catch line of a prominent ad of an insurance company. Insurance enables people to recover their losses in case of an unfortunate accident or loss. By obtaining an insurance policy, you can protect yourself from any form of risk to your life, property, health, or commodities.

Typically, there are several types of insurance; some of the most common ones being life insurance, health insurance, auto insurance, property insurance, and travel insurance. While health insurance takes care of your financial needs during an illness or injury, car insurance takes care of the loss or damages to your vehicle, depending on the type of car insurance selected. However, it can be a daunting task for most people to choose a suitable insurance company from the myriad companies in the market. Therefore, it is advisable to select an insurance company based on certain parameters to get the most from your insurance policy.

Compare Insurance Rates

Rates have always been a vital deciding factor while selecting an insurance company. You can obtain online quotes of various companies that offer policies providing the same type of coverage. This will facilitate easy comparison and help you to get a clearer picture of the current insurance scenario.

Company Credibility

You may come across insurance companies that offer the same type of coverage you require, but at an unbelievably low price. In such a case, it is advisable to check the credibility of the company and inquire why their rates are so low. You can check on the reputation of a particular insurance company through the Better Business Bureau. It could be possible that the company exclusively sells only that type of insurance and is specialized in that particular form of coverage. Another reason could be that the company is relatively new in the insurance market. New companies usually offer lower insurance premiums simply to carve their niche in the insurance market.

Agents and Insurance brokers

If you are new to the insurance market, it may help to obtain the services of a skilled insurance broker. Insurance brokers have in-depth knowledge of changing trends in the insurance industry and can guide you to select an appropriate insurance policy. Many reputed companies sell their policies through their own network of insurance agents. These agents analyze your insurance requirements and accordingly guide you to a suitable plan.

Full Disclosure of any pre-existing conditions

Before purchasing any type of insurance, it is important for customers to divulge all relevant details to the insurance company. If you are buying a health insurance, for example, it is essential to mention any pre-existing medical conditions in your application. In any case, the underwriter, who processes the applications, will surely look into your history and find out about any such conditions.

You are the best judge

It is important that you evaluate the odds of opting for any particular insurance company or coverage. After assessing all your insurance requirements and the terms and conditions applicable for the necessary coverage, you can select an insurance company accordingly. Also, make sure that the company you choose offers you the flexibility of increasing your coverage options as per your changing needs.

Double-check that you have obtained adequate information about deductibles, add-ons and tax benefits, as each company differs in the benefits and features offered. It is important to read and understand the small print before finalizing on a choice. A couple of other factors to consider when choosing coverage are: customer service and rate increases.

Assure for yourself a future free from the insecurities of life by not only insuring your life and property, but by also ensuring that you get the right kind of insurance policy.
Published At: www.Isnare.com

Friday, July 25, 2008

Cheap Auto Insurance for Teenagers- How to Get it

Parents, let’s face it. Sooner or later our kids will want to become drivers. It doesn’t matter why they need a car- to go to work or because all their friends already have cars. The reality is you will have to pay a small fortune to have your young one covered. The reason is that teens are more likely to get in an accident because their lack of experience.

When you start shopping around for car insurance, don’t settle for the first quote you are given. Shop until you drop. Speak with your insurance agent then go online to websites like eSurance.com, InsureMe.com or to the websites of each of the main insurers and fill out their online forms. Within minutes you will have the insurance companies literally fighting for your business.

One thing to consider is the type of the car your teenager will be driving. Are you thinking about buying a new one? It is not always worth it. What insurance companies value is a car with a lot of safety features like anti-lock brakes, anti- theft devices and air bags. Good news is most of the cars that have been manufactured within the last 10 years have them installed. So your teenager son or daughter may be better off with your old car.

If the car your teen is driving has an alarm you can shave off an additional 10% on your premium. The reason is that the insurance companies think that your car will not be stolen and they take less risk with you.

Another way to reduce the amount you pay to have your teen covered is to enroll him/her into a driving school. Before you do so, call your insurance broker to find out which ones in your area are licensed.

The safety features are a direct way to save money on car insurance for teenagers. There are some indirect ways too. Accident-free driving is one of them. The more your teen drives without an accident, the more the insurance premium will go down. And what is even more - some insurance companies will reduce your deductible with $50 per year for each year you stay accident-free up to $500, which is a significant saving.

The car insurance rate for your teenager can also go down if you add him/her to your policy. The reduction will not be big but it requires nothing in exchange to get it

Just be prepared to spend more when it comes to insuring your teenage son or daughter. It is inevitable because of there lack of experience as a driver. You can’t do a lot about that (getting a vehicle with more safety features and adding the young driver to your policy are proven ways to get a cheaper premium). There are many things that can be done, though, to ensure that in future your young driver will be getting better rates on car insurance like enrolling your teenager son or daughter in driving school. This will not only save you money in the long run but will also give you a peace of mind that your teen is safe on the road

Article Source: http://www.articlesbase.com

How To Save Money With Auto Insurance Quotes

Auto Insurance Online Quote Advice
Getting an auto insurance online quote is one of the cheapest and quickest methods to obtain a car insurance quote. It also offers more options to consumers who can access several auto insurance companies, carriers and brokers, conveniently from the comfort of their own homes at any given time.
To get the auto insurance online quote, you’ll first need to visit the official website of your chosen auto insurance company. Most auto insurance sites provide an online template form for you to fill out, and any information that you enter in the application will have an impact on the final quote. So it’s best to review and revise what you have typed and avoid errors that can adversely influence the auto insurance online quote, and receive a cheap online car insurance quote, along with the most accurate approximations of the policy you’re applying for.

In addition to the required personal information such as name, address and contact numbers, the cost and coverage of the insurance policy will be significantly dependent on the information you give out, including your age, gender and marital status. For example, auto insurance companies are very alert when doing business with single or younger drivers who are more likely to indulge in reckless driving, disregard for traffic rules, etc. So the cost of the premium you have to pay for the auto insurance policy may be higher if you’re under 25 years of age. However, insuring younger drivers on safer, non-performance cars and less powerful vehicles may allow you to receive a cheaper auto insurance online quote. Also remember that the Make, Model and Year of the automobile are also important factors taken into consideration by auto insurance companies when they calculate rates. Expensive and high performance automobiles such as supercars require more extensive repairs after a crash, so they are more likely to cost you more on insurance.
Tips on Obtaining a Cheap Auto Insurance Online Quote
1. Look for several types of auto insurance quotes regularly
2. Take into account the value of your car/automobile in comparison to the amount you’re paying for premiums when making decisions such as "liability only" insurance.
3. A simple 6 hour defensive driving course can save you up to 10% on your auto insurance premium
4. Many auto insurance companies will give you a discount for multiple auto insurance policies. If you’ve used one agency for different types of insurances such as life, home, fire, etc, us the same insurance company for you auto insurance
5. Remember that higher deductibles result in lower insurance premiums
6. Maintain a healthy credit rating because auto insurance companies take into account your current credit score as part of their calculation
7. Prepare yourself with valid reasons why you are at lower risk, such as safer vehicle, clean record of driving, anti-theft alarms etc.

Published At: www.Isnare.com

Thursday, July 24, 2008

What Is Long Term Care Insurance?

ong term care insurance can be a complex and sensitive subject – one that most people hope they will never have to take out. As the name suggests, it is the name given to the insurance that provides coverage for the care given to a person when they need permanent and continuous care.

Long term care has been described as the biggest challenge that an elderly person could have - and an estimated 70% of people aged 65 or over will need long term home care at some point in their lives.

This care is usually provided by a family member or close relative – often a spouse, a daughter or daughter in law. Around 70% of long term care is provided in the home and can include medical care and help with everyday activities. Long term care insurance offers coverage and benefits for services not covered by regular insurance or by Medicare.

Not surprisingly, long term care doesn’t come cheap and paying for it can be a challenge – studies show that the average cost for the insurance increases by around 12% every year – the average cost of a year spent in a nursing home is around $41,000.

Long term care insurance makes sense if you are young and have the necessary time to prepay for adequate coverage – although most of us don’t think about it when we are young. There are several different methods of paying for the insurance, or for older people who don’t have the funds; there may be other options, such as using money from assets. Medicare may help cover the costs for those who have no other options.

Apart from being an unavoidable fact of life for most older people, long term care should not necessarily be seen as something negative. For many people, it offers a way to maintain some of their independence as well as peace of mind, and ensures their later years won’t put a strain on family relationships.

Published At: www.Isnare.com

Thursday, July 17, 2008

Natural Health Clinic Colon Center Stone Mountain

Detoxification Nutrition: The Truth About Colon Cleansing
Detoxification of alcohol Toronto

The opposite is in fact true, as it has been demonstrated again and again since Prof Yudkin started his attack on sugar and starch in the 1960s. "All of them, and you are on the way to serious detoxing without ever in one program. If you are in the metropolitan region, it is recommended that you find an oxygen rich area where you can deep breathing. Regular Baden helps the body to get rid of that toxins accumulate in the skin, and also opens the pores. saunas and massage oil helps the body to clean up completely. Many different approaches to detoxification and wellness will work, even if they attack the problem at various levels.Physicians with a spiritual orientation tend to be more likely than others to employ fasting both personally and medically. Each of these shortages in the food causes problems to eliminate toxins.

Morgan detox diet plan

Nor can the cells' waste products. A common detox diet is the combination of nothing but fruit and water for a certain period of time. The promotion of chemicals is matabilized by our body can be helped with some vitamins. Think of the detoxification as a source clean for the body. Often the people at the end with side effects of a detoxification program, so highlighting the importance of consulting a medical surveillance, if they have a diet change. Who is to detoxify? Although everyone can benefit from a detoxification cleanse those of us , Obesity, unhealthy diet, alcohol consumption, medical health problems or are exposed to chemicals at work need more than others. Most detoxification programs begins with strict diets.

Food, detoxify

Your body must be properly primed and ready for detox program, it may also be good. You simply can not ask your body to clean itself immediately. Over time, the consumption of processed foods and non-vegetarian sugar lead to congestion of the interior walls in the colon with waste. Seventy percent of all diseases processes have some emotional component to them. So, if you do all the right things and take the right medicines and food supplements for something that does not work and this can drop your ticket. Our body is designed to use natural materials. Foreign substance will elicit a response from the immune system to try to remove it. They live reduce toxins in the compounds, the body can handle and removed by the kidneys (urine), skin (sweat), lung (air) and colon (the excrement). The consumption of three servings each of raw fruit and raw vegetables cooked vegetables (the nine parts of the total) is the minimum for optimal health, but you want in five servings each day for a total of 15 parts of units / day in a detoxification program . See detox diet plan for free Since most commercial coffee is not designed for this purpose detox are not thought to be effective. This method, the detoxification can be done at home and at your convenience everything you need is fresh organic coffee beans and a French press coffee pot. Toxic substances have penetrated every part of our live, the food we eat. Since the presence of these toxic substances known to cause shortages in several important vitamins and minerals in the body, the third step includes the restoration of the lack of vitamins and minerals, especially through food supplements.

Body Detox Diet Plans

The cars we drive emit emissions that are harmful to our health. If we fill the gas station, we breathe in the fumes of gasoline, adds the toxins in our bodies. The transit time is usually a working digestive system should be less than 21 hours. The average person eating a normal Western diet, eight full meals of undigested food and waste in their digestive system. Experts agree that it is not good to try to lose excess weight in a quick manner. It is better to take your time and contain a package of exercise. Your body has an amazing self-healing mechanism directly into it but let the work you have to give it rest. See more Home Detox For alcoholics, there are alternatives to expensive colonics although you will find many products have a fantastic job to remove toxins from our body, integrating them into a form more easily excreted by the body.

Liver Detox symptoms

Detoxification is undoubtedly very important for a long-term health. There are several ways to enhance the detoxification of the system, some type of chemicals we are trying to remove, while others have a general effect. "The critics also believe that it is very likely that the weight gain is soon after the end of this diet. Natural Health therapists argue that regular detoxification for a number of health benefits. You can change your skin will get worse before getting better But soon you will see a clearer more brilliant complexion. acne will improve, your eyes can see more clearly and as a bonus, you can find your appetite is reduced and reduce sugar cravings. Detox A program may also request additional treatments such as massages, aromatherapy or homeopathy also Colon irrigation . Read more in http://www.detoxwithmastercleanse.info These are no less important, your family health. Home cleaning is a long process to live like the cleaning of the teeth and detoxing is a key element in her.

Wednesday, July 9, 2008

Mazda BT-50 gets facelift

by: Kittipong Unparsert

Mazda has given its BT-50 pickup truck a minor change and announced that the new model will help it achieve a total pickup truck sales of 12,700 in 2008, up from 11,000 units in 2007.

Produced at the AutoAlliance Thailand (AAT) plant in Rayong, the BT-50 is also exported to 130 global markets from Thailand. The facelifted BT-50 maintains its sporty appeal, with the new design adding a more dynamic and robust look.

There is a new front pentagonal grille, along with new front bumpers, multi-reflector headlights and turning lights. Meanwhile, the rear lights are larger and come with chrome trim. The side profile is highlighted by a new wheel fender kit, as well as 15-inch or 16-inch 5-spoke wheels. There are 11 colours to choose from as well.

Mazda Sales Thailand Co Ltd marketing director Sureethip La-ongthong says that the company will focus on two-wheel-drive pickup models this year. As much as 97 per cent of Mazda pickup truck sales are made up of two-wheel-drive models, while the remaining 3 per cent are four-wheel-drive models for fleet customers.>

"Previously the ratio between two- and four-wheel-drive models was 85/15, but presently the popularity of thr four-wheel-drive models have grown," she daid.

Sureethip said the company will emphasize on the 4x2 2.5-liter and 3.0-liter models, with prices starting at Bt489,000 foi the standard cab and Bt541,000 for the Freestyle cab. The 4x2 Hi Racer starts at Bt602,900 and the 4-door model at Bt612,900.

Mazda is also planning to spend Bt20 million for a countrywide roadshow to 12 provinces from March to June. Caravans of the BT-50 and Mazda3 will be shown along with special activities including special stunt shows, concerts, games and prizes. Sureethip said the automobile market should finish the year at 650,000 units, and Mazda plans to sell 16,000 units, which is approximately 2.5 per cent of the market.

Sunday, June 22, 2008

Skin Infections in Kids: How to Make Impetigo go

Whether at home or at school, most children are exposed to less accidents while they work at play. They tend to have less bruising and scratches on their skin. These small cuts and abrasions, but can be serious skin infections, which in time and no real treatment administered.
A good example of a bacterial infection called impetigo. Impetigo is characterized by the presence of crusty lesions on the skin. This skin infection caused by the bacteria: Streptococcus and Staphylococcus aureus. These bacteria are most commonly found on human skin and cause infections when they get in through an open wound. Children infected with impetigo develop blisters, which tend to crack and ooze with liquid. These blisters eventually harden into a honey-colored crust.
Impetigo can affect the skin anywhere on the body but often attacks the area around the nose and mouth. It is more likely to appear on skin that is already irritated or raw sugar from eczema, poison ivy, bug bites or a skin allergy to soap or makeup.
Impetigo is contagious. The infection occurs in the fluid oozes from the blisters. When the patient is related to the infected skin, and then affects a different part of the body, bacterial infection can be transmitted to the ground. It may also spread from one person to another. Therefore schoolchildren easily spread of the infection from one kid to another. Impetigo is also in some adults who do not comply with hygiene.

Symptoms of impetigo caused by Streptococcus include the presence of small blisters that contain fluid. The skin over them is moist and red. A light brown or yellow-brown crust covers wetlands, making it look like they have been coated with honey or brown sugar. A staphylococcus infection can cause great blisters filled with clear liquid from the beginning but later becomes cloudy. These blisters usually remain whole without bursting longer than the blisters from streptococcus impetigo do. It may be difficult to tell if the skin infection caused by Streptococcus or Staph bacteria, but the treatment is just the same.
Antibiotic ointment may be prescribed, but if the skin infection has spread to other parts of the body, an antibiotic pill can be administered. Since impetigo can be spread from person to person by contact with the infected area, someone who does it ought to stay home from school while the disease is still contagious. Typically, impetigo is no longer contagious after about 24 to 48 hours after treatment and after 3 days of treatment, the wounds will begin to heal. But if the skin does not begin to heal after this time, or if fever develops, a doctor who may be needed. It is best to consult a doctor immediately if the skin around the impetigo becomes red, hot, swollen or tender.
Apart from taking or application of medication exactly as per advice of doctors, gently wash the infected areas twice a day with an unscented soap and water, with the help of a piece of clean gauze. If a place is Crusted, soak it in warm, soapy water for a while to remove built-up layers of the earth's crust. There is no reason to get rid of all of the crust, but it is important to keep it clean. Covering the contaminated areas with gauze and tape or a loose plastic bandages will keep impetigo to other parts of the body. Keep fingernails short until the infection clears up. Although impetigo May itch, try not to scratch because scratching can spread the infection or tear the skin and makes it worse. Bunny repeatedly can lead to scarring of the skin. The best way to prevent impetigo is to simply follow good hygiene habits.

Friday, June 20, 2008

Acne Fact and Fiction! Do Stress, Facials and Concealer's Help to Promote or Reduce Acne Breakouts?

What is Acne? People have differing opinions as to what acne really is. So, what exactly is acne? Do a couple of occasional but recurring zits qualify as a case of acne or do you have to have a lot of zits?

Believe it or not, the answer is that occasional pimples or zits do not constitute a true case of acne. Although zits do seem to have the ability to appear almost instantaneously and at the most inopportune times like picture day, prom night, spelling bees, sporting events, dates, and special award ceremonies, they are not a true acne outbreak.

The dictionary defines acne as "an inflammatory disease of the sebaceous glands, characterized by comedones and pimples, especially on the face, back, chest, and, in severe cases, by cysts and nodules resulting in scarring."

The anatomical definition of sebaceous glands is: "small subcutaneous glands usually connected with hair follicles. The follicles secrete an oily semi-fluid matter, composed in great part of fat, which softens and lubricates the hair and skin."

Real acne outbreaks are actually a disease of the skin. However, the great news is that acne is treatable. Although it can be very embarrassing, cause great emotional distress, and lower your personal self-esteem for a period of time, acne is not fatal.

There are new and effective treatments being sought by researchers and great advances have been made in the treatment of acne in the last few years. Years ago, when a person had acne, they were pretty much stuck with the problem. There were very few treatments available and the medical profession didn't even consider acne a disease.

It was long thought that acne was the direct result of a diet that was too high in fat and/or sweets. That is no longer the case. Acne is most often associated with puberty and the onset of pre-teen and teenage years but it can and does develop in adults as well. When acne does finally heal, there can be permanent scars left (from picking and popping) that are unsightly and cause patients to suffer long term emotional distress and low self- esteem.

New and very effective skin resurfacing treatments have been developed over the last several years that have, if not completely removed acne scars, at least diminished their appearance and severity.

Acne Fact or Fiction:
You can hear a lot of tall tales about acne today, so let's take a look at the fact or fiction of acne. It is always better to be well armed with factual information so that you don't get fooled by the fictional facts that surround acne.

Fictional Fact #1: Acne is caused by a lack of sexual activity.
Factual Fact: Acne and sexual activity are two entirely separate issues. One has no bearing on the other. Hormones secreted during puberty and young adulthood does have a bearing on acne. They also have a bearing on sexual arousal and activity. However, acne has no bearing on sexual activity nor does sexual activity have any bearing on acne.

Fictional Fact #2: People have acne because they are dirty.
Factual Fact: Dirt has no part in acne. Dirt is dirt. Acne is acne. One has nothing to do with the other. Acne is a build up of oil, dead skin cells, and bacteria. Dirt isn't involved. Keeping the face clean can and will help to prevent clogged pores but dirt does not cause acne.

Fictional Fact #3: Dermatologists can cure acne.
Factual Fact: Dermatologists can TREAT acne. They can help to alleviate the symptoms and help to clear up the pimples, black-heads, and white heads. They can prescribe antibiotics and topical ointments, lotions, and creams that will help but there is no cure at this time for acne.

Fictional Fact #4: Acne is simply a skin problem.
Factual Fact: It's true that acne affects the skin but it can also affect the way a person sees himself or herself. Acne and the scarring it can leave behind may cause a sufferer to become depressed and develop low self-esteem, both of which can lead to larger and more complex life socialization problems. Acne sufferers need the loving support and reassurance from their family and friends.

Acne and Stress:
Can stress actually cause acne? There is ample evidence available to suggest that stress can most assuredly cause an acne breakout or make an existing breakout worse. Our bodies are highly developed chemical laboratories that produce all sorts of stuff.

At puberty, our body begins to produce an abundance of male hormones and this happens in both boys and girls. This overproduction of male hormones can happen at other times in life besides puberty; for example, when a girl or woman starting or stops taking birth control pills.

These male hormones cause the bodies sebaceous glands to shift into overdrive and begin producing sebum. The sebum then travels up hair follicles, clogs the pores and begins the acne development cycle. However, male hormones are not the only cause for the sebaceous glands to begin producing an overabundance of sebum. When we become extremely stressed or overly emotional, our bodies react by causing the adrenal glands to produce a substance known as Cortisol, which is released directly into the bloodstream. Then the chemical chain reaction continues as the sebaceous glands release sebum, the sebum travels up the same hair follicles, clogs the pores and acne develops.

The physical changes in the body can cause exactly the same chemical chain reaction as the emotional changes in the mind. The mind/body connection is very real. Maybe some of it really IS in your head. If that's the case, there is help available to help people deal with the acne that is caused by stress. Reducing stress will just naturally reduce sebum production by the sebaceous glands and reducing sebum production will help to alleviate an acne breakout. Therefore, when you learn to reduce and control you stress levels, this part of the chemical chain reaction is minimized.

It really it isn't any different than restoring a hormonal balance to your body that reduces sebum production. So, in the final analysis, both factors that cause excessive sebum production should be addressed. Solving one problem might help; however, solving both problems could eliminate acne altogether.

Acne Facials:
If you are part of the 95 of the population who suffer from acne, you have more than likely seen TV or print media advertisements for acne facials. Have you ever wondered if there is anything to the claims that their manufacturers make?

In general, the answer is yes! Most acne facials are very effective, pretty much worth the price, and can be used in conjunction with your usual acne fighting regime. They won't necessarily replace any part of what you are already doing; but, rather enhance the overall effects.

You can find acne facials in most health stores, at many cosmetic counters, and online. As a matter of fact, you can probably complete a better comparison of available products online than you can anywhere else.

Most of these acne facial products provide for a three-step program. The first step is a complete facial cleansing. The next step is a steam massage. The final step is a facial mask. The first two steps are designed to prepare the face. The steam massage softens the black heads and the white heads to remove toxins from your skin. The facial mask serves to remove the dead skin cells from the face and to moisturize it as well. The overall effect of the acne facial is a very relaxing, calming, and cleansing experience. It just plain feels good. Anything that helps to calm and sooth your stress can't be bad because we all know that acne is aggravated by high stress levels. Acne facial masks can be used in addition to other parts of your acne prevention and treatment regime or you may find that the facial can, in fact, actually replace some things that you are currently doing.

Acne Concealer's:
One of Newton's laws of physics laws says that, "For every action, there is an equal and opposite reaction." That law of physics spills over into a lot of our life situations. For example: A young woman gets a zit and wants to cover it up. The cosmetics industry has a multitude of products designed to do just that. Okay, that's a little far out there but you get my point.

The acne pimples, whether they are white heads or black heads should never be picked at or popped. If they are popped or picked, it can and normally does result is a scar that is much harder to get rid of than the actual pimple, black head or white head. Popping a pimple is not going to make it go away. In fact, popping a pimple is only going to make the acne worse.

Still when you get a zit, you have to go out and face the world so you are looking for ways to make your skin look clear. You want to disguise the zit and make it as unnoticeable as possible. Here is where the cosmetic industry can help. There are a multitude of products designed to make a zit less noticeable. You don't want to use a product that just adds to the problem by adding additional oil to already oily skin. So, you do need to remember, that when you use a cover product to make the zit less noticeable, you need to totally clean the product from your skin immediately when you return home.

Some of the better known as well as more effective cosmetic concealer's on the market today are:
  1. Dermablend Smooth Indulgence Concealer: This product produces a smooth matte appearance and was designed specifically for covering acne blemishes as well as for covering Rosacea and dark circles under the eyes.
  2. Flawless Skin by Prescriptives: This product will not aggravate acne but will supply a medium to full coverage and it contains SPF 25 for protection from the sun.
  3. Don't let acne control you; but rather, become smart and learn how to control the negative influences in your life that create a positive situation for acne to develop!

Monday, June 16, 2008

Difference between Ethanol and Trifluoroethanol

There are many differences between Ethanol and Trifluoroethanol. One of the main differences in the use of ethanol that has recently been used as an alternative fuel. Although Ethanol is used as a solvent and, Trifluoroethanol on the other side is the organic combination of which is used as a solvent in chemistry.
Chemistry make up ethanol and Trifluoroethanol
Ethanol is also known as drinking alcohol or grain alcohol, or ethyl alcohol. It is flammable and colorless chemical compound. The alcohol in the drinks with alcohol is also known as ethanol. Many times, Ethanol is referred to simply as "alcohol", but that difference is not always entirely correct. This is the molecular formula, EtOH, CH3CH2OH, C2H5OH, and is also known for its empirical formula for C2H6O. Ethanol is classified as one of alcohol. This means that the carbon, which is attached to their hydroxyl group is carbon that has at least two hydrogen atoms that are connected to the Internet. Ethanol is the hydroxyl protons, which is weak acidic, and even more than water.
Trifluoroethanol, on the other hand, is fluoro organic compound. It is a formula for CF3CH2OH. It is also known as TFE, and sometimes also called trifluoroethyl alcohol. It is also a colorless, but it is liquid compound that is water-miscible. It is often confused with Ethanol, for Trifluoroethanol smells like Ethanol. Trifluoroethanol is very acidic, much more acidic than ethanol. Therefore, it is able to form stable compounds with other heterocycles, through hydrogen connection.
The creation of ethanol and Trifluoroethanol
Ethanol is created by the fermentation of sugar. This is almost the earliest organic reaction that is known to man. In fact, this organic reactions, and the intoxicating effects of consuming Ethanol was on the body, known since ancient times. Ethanol is used in industry, and this type of ethanol is produced from crude oil improving. Trifluoroethanol, on the other hand, industrial products. It is formed by the process of hydrogenation - or the process of reducing hydride derivatives esters or acid chloride. These derivatives trifluoroacetic acid are what products Trifluoroethanol. Trifluoroethanol can also be produced by hydrogenolysis of certain compounds. These are compounds of the formulas genetic CF3-CHOH-or.
The use of ethanol and Trifluoroethanol
Ethanol is used for many years as a solvent for substances that are intended to come into contact with people. This includes a lot of different things, such as fragrances, flavorings, medicines, or colorings. It is also a solvent in chemistry. This is because he is extremely versatile - which means that it can be mixed with water and many other organic solvents. Some of these include acetic acide, benzene, acetone, chloroform, carbon tetrachloride, diethyl Ether, glycerol, ethylene glycol, Piridin, toluene, and nitromethane. It can also be mixed with aliphatic chlorides. This includes trichloroethane, and tetrachloroethylene.
Ethanol and water mixed together to create a few unusual phenomena. She was able to reduce the surface tension of water. It also forms an azeotrope or constant-boiling mixture when it is mixed with water.
However, most notably Ethanol is used as fuel for internal combustion engines. It is used for motor fuel, as well as for the fuel additive. This is happening all over the world, but Brazil is the highest percentage of ethanol, which is located in the fuel. 20% of the fuel is ethanol. In the United States, a mixture of 85% Ethanol is introduced as a fuel for cars. Vehicles must be created with the possibility of using this fuel.
Trifluoroethanol, on the other hand, is used as a solvent in organic chemistry. Most Notably, Trifluoroethanol is used in oxidations sulfur compounds using hydrogen peroxide. Trifluoroethanol is also used in biology. It is a co-solvent in protein folding process that is used with NMR spectroscopy. This is because TFE can solubilize proteins and peptides. It is a very strong impact on the structure of proteins, three dimensional structure. This effect allows Trifluoroethanol that is used in such situations and that is used to create solutions with the protein. Trifluoroethanol is also used industrially. It is used in such situations as a solvent for nylon. This allows the nylon to be changed and molded. Trifluoroethanol is used in several applications in the pharmaceutical field.
Although Ethanol Trifluoroethanol and smell the same, and both are used as solvents, they are actually very different. Understanding this difference allows companies and researchers to use both of these compounds to their highest total resources.

Superior Leader - Warren Buffet

Superior Business Leader and American investor Warren Buffett is often called "Oracle of Omaha" or the "Sage of Omaha" and philanthropist. (Wikipedia, 2007) Buffett is the CEO, and the largest shareholder of the company Berkshire Hathaway. Buffett's has an estimated net current value of approximately $ 52 billion in U.S. funds. Forbes Magazine ranked Buffett the third richest person in the world in September 2007 after Carlos Slim and Bill Gates.
Warren Buffett is known for his economic and simple way of life. Buffett still lives in the same Omaha, Nebraska house, which he bought in 1958 for $ 31500 with a current value of $ 700000th In 1989, Buffett spent $ 9.7 million of Berkshire Fund in a corporate jet. He jokingly called it "untenable" because of his past criticism of such purchases by other CEOs. (Wikipedia, 2007)
Warren Buffett has decided to undertake a commitment to give his assets for charitable purposes back in June 2006. Buffett's charity donation is around $ 30 billion, which is the largest donation in the history of the United States. The donation was enough to more than double the size of the foundation with 83% of which will go to the Bill and Melinda Gates Foundation. Buffett believes that his family had enough money to get started in life as Buffett decided his assets for charitable purposes. Buffett's annual salary in 2006 was only $ 100000. In 2007, Buffett was among Time Magazine of the 100 most influential people in the world. (Wikipedia, 2007)
What does Warren Buffett a good business leader? This is what everyone wants to know, because Warren Buffet is so successful. Everything starts with leadership. Warren Buffet is a true leader, where his leadership makes a difference in the world. Leadership is very much related to changes and Warren Buffett, the skills of leadership change to fit the changing world. Warren Buffett has repeatedly demonstrated the ability to read card in the waters of irregular. Warren Buffett is a leading provider born? The authors of this paper do not believe. The experience and research has shown little evidence that an individual comes to power is a "born leader." Warren Buffett, is that all other leaders to meet. Warren Buffett learned from his mistakes and turned the error into a positive thing. Warren Buffett shares his organizational leadership at all levels and Buffett is authorized, shares leadership responsibilities. In the world of business, many titles related to leadership roles are active in business and Warren Buffett bears this title to make it more effective in several leadership positions in the economy. Distinction between good governance and good management is often made. Managers are organisational, controllers and budgeters. Warren Buffett has leadership in all three departments and must be these characteristics have proved to be good business leaders.
Another important feature in today's business world leadership is communication. Warren Buffet is a skilled communicator in all aspects of life. Communication is the real key to the leadership. Skilled communicators have an appreciation for the position in the business world. Warren Buffet is experienced in positioning itself in the right place at the right time. Warren Buffet has an understanding of the people he is trying to achieve and what it can and can not hear from people. The knowledge of the audience's needs and wishes of the speakers is the ability to listen. Warren Buffett is an excellent listener with the ability to convey his understanding.
When Warren Buffett talks, people listen. Warren Buffett can send a message through an open door and does not have to push the message through a wall.
Leadership is crucial for a successful business and good leadership is what Warren Buffett. The Warren Buffet makes a good business leader. Mr. Warren Buffett's investment strategies and, of course, the leadership are clear examples of characteristics shared by cognitive theorists. Cognitive theory is an approach to explain behaviour through perception, anticipation and reflection.
Mr. Buffett's approach to continuous analysis and possible selection of investment products, market trends and the ability to place management resources of the right calibre in the right position has been consistent in this capital comes to the fore among peers and the marketplace. At the core of every investor is sound, a creative innovator. Innovation requires creativity. Creativity in turn is based on our cognitive abilities of the full amplitude of emotion to reason. In the number-heavy world of global investment, innovative thinking is crucial.
Innovative investors decipher future trends, spot likely winner by the combination of computer science (finance) with the arts (visual acuity and perception) and continuously mitigate risk. They assess needs of users, product features, the proper use of money, professional organizational structures and risk management. (Kore Kalibre, 2006)
Mr. Buffett's instincts and the ability to interpret market trends is also in possession of close there. Despite more than 50 years of growth, Mr Buffett always adheres to one of the most elementary principles of entrepreneurs: "… only compete if you have a competitive advantage. Warren Buffett refers to stay in your circle of competence. Social psychologists tell us, however, that we are prone to overconfidence when it comes to assessing our options… "(Arthridge, 2006) A man of Warren Buffett's position and track record could easily be derailed to a feeling of confidence. The principle of competing only within your range of competitive advantage is a principle, in many other areas in life, and Mr. Buffett's ability to work and live on this idea has allowed him to continue with minimal bruising.
With the founding of the previous examples, the authors can reinforce the principles of cognitive theory that Mr Buffett patterns are clearly dictates of thought processes, including interpretation, analysis and perspective. "As experiences and events to gain meaning and value, the process is always from top to bottom as the spirit in (a) attempt an orderly process affects perception when convictions, objectives and external process" (Gardener, 2007)
Warren Buffett's is a leading provider empowered because he loyal, sets goals, plans, a strategy for success, and will remain committed until it fulfils its purpose. Up to date, it is the largest broker of all time. He is a very conservative investors who prefer to invest in companies that sell brand products, which he used. For example, Coca-Cola, Gillette razors, See's Candy, Gulfstream jet, and GEICO are the big companies he invests in. In the nineties, his assets quadrupled in less than five years. He is a smart investor, usually not with large investment risks. For example, it will not invest in Internet stock, because the return is not predictable. He likes to invest in companies that he is sure will be successful, 20 years later. He buys the company with the intentions they keep forever. Normally, the management team of each company is the same staff, Warren Buffett sold it from the beginning. He remains loyal to its partners, and the team workstheir best to keep him happy.
After Warren Buffett's wife died, he decided to donate 85% of his money for charitable purposes. However, he wants his money used to be the same year, he donates. " (Harris, 2006) The requirement will accelerate the process, around the world. According to Fortune Magazine, five-sixths of his money goes to the Bill and Melinda Gates Foundation. This foundation, which focuses on the search for cures for diseases that in poor countries. The rest of the money is split between four other charitable institutions, each run by his three children and, in his late wife's name.
Warren Buffett is not a big spender. In fact, he still lives in the same house he bought 40 years old. Warren, "said ABC News" Nightline "is born, that the creation of wealth is not entitled to his children" (Harris, 2006). In addition, he told that Fortune Magazine ", a very rich person would leave his children enough to do, but not enough to do nothing." (Harris, 2006) In other words, he wants his children to work to earn their money and value of hard work and intelligent decisions.
In 2006, Warren's first annual donation to the Bill and Melinda Gates Foundation was $ 1.5 billion and the rest was among the four charity organizations. He was the first person to a donation better than Bill Gates, the richest man in the world. It seems as if Bill Gates and Warren Buffett to lead by example and others will lead to more generous, because now the Barron Hilton has pledged to donate half of its assets for charitable purposes as well. Barron Hilton is the founder of the Hilton Hotels and is worth $ 2.3 billion. Hopefully, started a trend a
among the fortunate to give the less fortunate.
The personality of Warren Buffett ties to the social-cognitive level, because he tries to understand and make sense of other people. He noted the differences in social skills in dealing with people. Social Cognition refers to their sense of ourselves, others and how the information is used. In the sixties and seventies Albert Bandura and Walter Mischel were psychologists, study of personality development. They noted that the social and cognitive learning principles are skills for self-regulation and objectives. Warren investment decisions were successful, because his condition as he processed information, decisions and expectations.

HIGH PERFORMANCE TRAINING

Education and training of the workforce in the pulp and paper now requires the participation of the entire organization, not just a training department, if the training is to be effective to improve efficiency and profitability of our organizations. The effectiveness of the Panel uses a process of designing systems and functions as a high performance team working in partnership with the rest of the organization.

LEARNING ABOUT THE EDUCATION, TRAINING

Learning is a process of acquisition of knowledge, skills or attitudes through formal or informal means. Education is a process involving others as facilitators of learning. These May be other experts, designers, suppliers or teaching. Training is a learning process directly related to the specific situation of results. In the case of training, the emphasis is usually based on improving individual and group performance, and the results of the organization. From the end in mind, we will examine the results of training. Kirkpatrick (1) ranks its results into four categories: Reaction - assesses the training program itself (trainees are satisfied?). Learning - focuses on changes in participants as a result of training (have skills, knowledge, attitudes or changed as a result of training?). Behavior or performance - for the transfer of learning to employment or organization (the results of training applied?). Results or findings - is the impact of training on productivity and profitability of the organization. While education tends to focus on the first, training must be evaluated by the last two - on the transfer of learning for the success of the organization.

The design of the education system

To ensure that training is delivered effectively and efficiently, a process of designing education systems (ISD) is to be implemented as a planned process for the assessment, design, development, execution and evaluation of training. ISD begins with a needs assessment of the organization, which include the May survey, identification and prioritization of training needs, analyzes the causes of performance problems and opportunities, and identify possible solutions (2). It is imperative to determine if training is the appropriate solution, and if it is economically viable. Developing training programs should include analyses of the characteristics of learners, the framework within which the work will be done, and the tasks and functions that the trainees will be asked to perform. A comprehensive review of the subject (and experts) is also necessary. Goals and performance objectives must be established and a plan to evaluate the training should be developed. Teaching materials and strategies must be purchased, prepared and pre-tested. The implementation of the training includes the preparation of workers and others to be trainers and experts. The training process itself must be managed and evaluated.

The application of instructional design in the organization

There are two approaches to implement the training function. Most businesses and instructional designers use a reactive approach. DSI is used as an intervention to solve problems involving employees, with an emphasis on performance and organizational results. In this sense, training is often used as quality control, that corrections to problems. This type of training usually feature works a bit outside of the manufacturing organization, management and other processes. A proactive approach is in place in some pulp and paper where training and CIOs are part of a process of continuous improvement, not considered as intervention (3). It's more like TQM (Total Quality Management) and Quebec (quality control), insofar as the training function is fully integrated with the normal process of organizational improvement. The process of reactive and proactive training are very similar.

The differences are time-scale, the degree of duplication and distribution of the training function throughout the organization. Make assessments of needs and tasks / duty analyses have generally been triggered by new technologies, equipment or people. If these steps be continuous, ongoing functions?

High-performance work teams

We have heard a lot about the benefits (and problems) with the implementation team approaches to improve organizational effectiveness and to empower individuals and teams with information and authority to take decisions on the lines front. The success in business today mandates the use of these high-performance work teams throughout our organizations. But making the transition to teams is not easy. The training may be useful in many ways to help people work more effectively in team environments, including: Communication. People must learn to communicate effectively in teams and between teams throughout the organization. Employees must use communication to resolve and manage conflicts, and in the air and resolve grievances and complaints. Team management and operation. The management of projects, set goals, clarify roles, and problem-solving team are skills that must be developed. New organizational skills must be developed if the teams are to operate effectively and efficiently.

The leadership development.

Team leaders and senior management must learn to act as models of running the team, and the means to actively promote the construction, leadership and management teams. Personal development. Employees need help to overcome fears about the loss of job security and independence, and how to continue to make individual contributions within the team structures. Interpersonal skills must be developed, particularly in regard to problem-solving group.

Let's start with the training function

As we have seen, training must be more fully integrated with and respond to the activity of the organization. A recent survey also founded this new direction for the development of human resources directors (4).

Distributed Management Team and means for the organization to become more efficient. It is logical, then, that the training function itself is a good place to start implementing high-performance work teams. The transition from a reactive to a proactive implementation training will require a restructuring of the training function. (Please note that we do not say "Training Service", as training is everyone's job.) What better opportunity to put the team concept into practice in the organization? That would give teachers tools to be of value to the organization, to be directly connected to the company's success. The trainers are best able to understand, promote and teach what they have experienced themselves and the model. In the process of reorganizing the ISD cross-organizational teams to improve the company's success, trainers and designers will become valuable resources to transfer their experiences, knowledge and skills of high-performance work teams to others in the rest of the organization.

THE RESULTS

State of the art equipment is purchased and used by more and more organizations in the pulp and paper. Today is preparing the workforce for optimal performance, which gives competitive advantage. A more relevant, companies focused on the training function - and integrated distributed accordingly in the organization - will not only be more in line with organizational performance and profitability, but will help the rest of the body and towards achieving the objective of efficient, effective and efficient teams. Let's get started.

Thursday, June 12, 2008

ORGANIZATION DEVELOPMENT

WHAT IS OD?
Beckhard (1) defines Organization Development (OD) as "an effort, planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's processes, using behavioral-science knowledge." In essence, OD is a planned system of change.
Planned. OD takes a long-range approach to improving organizational performance and efficiency. It avoids the (usual) "quick-fix".
Organization-wide. OD focuses on the total system.

Managed from the top. To be effective, OD must have the support of top-management. They have to model it, not just espouse it. The OD process also needs the buy-in and ownership of workers throughout the organization.

Increase organization effectiveness and health. OD is tied to the bottom-line. Its goal is to improve the organization, to make it more efficient and more competitive by aligning the organization's systems with its people.

Planned interventions. After proper preparation, OD uses activities called interventions to make systemwide, permanent changes in the organization.
Using behavioral-science knowledge. OD is a discipline that combines research and experience to understanding people, business systems, and their interactions.
We usually think of OD only in terms of the interventions themselves. This article seeks to emphasize that these activities are only the most visible part of a complex process, and to put some perspective and unity into the myriad of OD tools that are used in business today. These activities include Total Quality Management (an evolutionary approach to improving an organization) and Reengineering (a more revolutionary approach). And there are dozens of other interventions, such as strategic planning and team building. It is critical to select the correct intervention(s), and this can only be done with proper preparation.


WHY DO OD?
Human resources -- our people -- may be a large fraction of our costs of doing business. They certainly can make the difference between organizational success and failure. We better know how to manage them.
Changing nature of the workplace. Our workers today want feedback on their performance, a sense of accomplishment, feelings of value and worth, and commitment to social responsibility. They need to be more efficient, to improve their time management. And, of course, if we are to continue doing more work with less people, we need to make our processes more efficient.
Global markets. Our environments are changing, and our organizations must also change to survive and prosper. We need to be more responsible to and develop closer partnerships with our customers. We must change to survive, and we argue that we should attack the problems, not the symptoms, in a systematic, planned, humane manner.
Accelerated rate of change. Taking an open-systems approach, we can easily identify the competitions on an international scale for people, capital, physical resources, and information.
WHO DOES OD?
To be successful, OD must have the buy-in, ownership, and involvement of all stakeholders, not just of the employees throughout the organization. OD is usually facilitated by change agents -- people or teams that have the responsibility for initiating and managing the change effort. These change agents may be either employees of the organization (internal consultants) or people from outside the organization (external consultants.)

Effective change requires leadership with knowledge, and experience in change management. We strongly recommend that external or internal consultants be used, preferably a combination of both. ("These people are professionals; don't try this at home.")
Bennis (2) notes that "external consultants can manage to affect ... the power structure in a way that most internal change agents cannot." Since experts from outside are less subject to the politics and motivations found within the organization, they can be more effective in facilitating significant and meaningful changes.

WHEN IS AN ORGANIZATION READY FOR OD?
There is a formula, attributed to David Gleicher (3, 4), which we can use to decide if an organization is ready for change:
Dissatisfaction x Vision x First Steps > Resistance to Change This means that three components must all be present to overcome the resistance to change in an organization: Dissatisfaction with the present situation, a vision of what is possible in the future, and achievable first steps towards reaching this vision. If any of the three is zero or near zero, the product will also be zero or near zero and the resistance to change will dominate.
We use this model as an easy, quick diagnostic aid to decide if change is possible. OD can bring approaches to the organization that will enable these three components to surface, so we can begin the process of change.

OD IS A PROCESS
Action Research is a process which serves as a model for most OD interventions. French and Bell (5) describe Action Research as a "process of systematically collecting research data about an ongoing system relative to some objective, goal, or need of that system; feeding these data back into the system; taking actions by altering selected variables within the system based both on the data and on hypotheses; and evaluating the results of actions by collecting more data." The steps in Action Research are (6, 7):

Entry. This phase consists of marketing, i.e. finding needs for change within an organization. It is also the time to quickly grasp the nature of the organization, identify the appropriate decision maker, and build a trusting relationship.

Start-up and contracting. In this step, we identify critical success factors and the real issues, link into the organization's culture and processes, and clarify roles for the consultant(s) and employees. This is also the time to deal with resistance within the organization. A formal or informal contract will define the change process.
Assessment and diagnosis. Here we collect data in order to find the opportunities and problems in the organization (refer to DxVxF>R above.) For suggestions about what to look for, see the previous article in this series, on needs assessment (8). This is also the time for the consultant to make a diagnosis, in order to recommend appropriate interventions.

Feedback. This two-way process serves to tell those what we found out, based on an analysis of the data. Everyone who contributed information should have an opportunity to learn about the findings of the assessment process (provided there is no apparent breach of anyone's confidentiality.) This provides an opportunity for the organization's people to become involved in the change process, to learn about how different parts of the organization affect each other, and to participate in selecting appropriate change interventions.

Action planning. In this step we will distill recommendations from the assessment and feedback, consider alternative actions and focus our intervention(s) on activities that have the most leverage to effect positive change in the organization. An implementation plan will be developed that is based on the assessment data, is logically organized, results- oriented, measurable and rewarded. We must plan for a participative decision-making process for the intervention.
Intervention. Now, and only now, do we actually carry out the change process. It is important to follow the action plan, yet remain flexible enough to modify the process as the organization changes and as new information emerges.

Evaluation. Successful OD must have made meaningful changes in the performance and efficiency of the people and their organization. We need to have an evaluation procedure to verify this success, identify needs for new or continuing OD activities, and improve the OD process itself to help make future interventions more successful.

Adoption. After steps have been made to change the organization and plans have been formulated, we follow-up by implementing processes to insure that this remains an ongoing activity within the organization, that commitments for action have been obtained, and that they will be carried out.

Separation. We must recognize when it is more productive for the client and consultant to undertake other activities, and when continued consultation is counterproductive. We also should plan for future contacts, to monitor the success of this change and possibly to plan for future change activities. It would be nice if real OD followed these steps sequentially. This rarely happens. Instead, the consultants must be flexible and be ready to change their strategy when necessary. Often they will have to move back and repeat previous steps in light of new information, new influences, or because of the changes that have already been made.

But for successful OD to take place, all of these steps must be followed. It works best if they are taken in the order described. And, since learning is really an iterative, not a sequential process, we must be prepared to re-enter this process when and where appropriate.

MANAGING CHANGE WITH LARGE-SCALE, REAL-TIME INTERVENTIONS


Most of us have been involved in activities designed to bring change and strategic planning into our organizations. We've been to training courses, to numerous meetings, and sometimes taken time off for strategic planning retreats. We talked a lot, made some plans, went back to work. But we know that little was really accomplished; that these activities had no follow-up. We felt that it was a waste of our time. (It probably was.)

LARGE-SCALE, REAL-TIME STRATEGIC CHANGE
It can be different. Meaningful change can happen in organizations. Organization development -- the management of change in organizations -- was introduced in a previous article in this series , and is being applied in a new way to make these changes actually happen. Here are the major features of methods of large-scale, real-time change:

Large-scale -- The change involves the entire organization, meeting and working together in one place, at the same time.
Real-time -- What was formerly a slow "waterfall" process (i.e. originated at the top, flowing down through the organization) is now a fast, quick response which results in immediate action taking place.
Learning is no longer just for the individual or unit, but also applies to the entire organization.
Responsibility and accountability moves from senior management to a mixture of senior management plus the whole system.
The change process moves from incremental change to fundamental, organization-wide change.
Dissatisfaction is allowed and encouraged to emerge, to develop a common database of information and an open sharing of ideas.
Vision -- A common vision of the future is created with the buy-in and ownership by everyone throughout the organization.
Action planning -- First steps are taken to be sure that there is follow-up, commitment, and accountability -- that change really will happen.
Participation -- Everyone throughout the organization actively participates in designing the change event, and in the event itself.
Strategic -- This process makes permanent changes in the organization and addresses the real problems. It is NOT a quick fix. Paradigm shift -- For major changes to occur, it may be necessary to change the culture of the organization. This is especially true for major changes, as for example to bring about employee empowerment, to change to a team management approach, and for organizational redesign.
Systems approach -- Meaningful change must involve the entire organization and its environment.
Open-systems approach -- All stakeholders (that is, all individuals and groups having an interest in the changes) must be included in the planning and implementation. This especially includes the suppliers (inputs) and customers (outputs) of our production processes.
Open information -- Knowledge is power, so empowered employees need information. The organization's database, which formerly had limited availability, is now widely shared throughout the organization.
Highly-adaptive process -- The change event is specifically tailored and designed by the organization to fit their culture, employees, organizational norms, management style, vision, markets, and customers and other stakeholders.


LET ME TELL YOU A STORY
The large-scale change process is unique for every organization. It has been used and has worked very successfully for many Fortune 500 companies (including Ford, Boeing, Marriott), as well as for much smaller groups. Here's a typical case history of what it might look like for a paper mill or similarly-sized organization:


PREPARATION AND PLANNING
Senior management realized that, for the long-term survival and prosperity of the company, it would be necessary to have empowered workers who were capable of, and responsible for, making their own decisions. They also felt that some type of team environment would be desirable.
Knowing that effective change requires leadership with knowledge and experience in change management, they brought in external consultants with experience in designing and managing large-scale change events for organizations outside the paper industry. A Planning Team was created, which included management representatives, and internal and external consultants.

This Planning Team, in turn, created a Design Team where a representative sample of the entire organization would be involved in designing the organization development intervention meeting itself. This Design Team met several times before the event. It had representation vertically among all levels of the management and workers, and also had horizontal representation across the entire organization. They produced a plan for a meeting that was highly-adaptive and tailored specifically to fit their needs, their wants, and their situation. They did not use any one specific model or consultant's approach. The team created a list of specific outcomes that they wanted from the process, and circulated it for comment throughout the organization.

They created a highly structured design for a future off-site meeting of the entire organization. This was centered on the use of modern adult learning techniques with an emphasis on involvement and interaction -- not on information and visions presented from the top. The Design Team created detailed written instructions and worksheets, and appointed a Logistics Team to work out and manage the details for the change event.

It took almost a year from the initial decision to begin the process until the actual change event occurred. But when it did, it was held off-site over a consecutive 3-day period. To allow everyone to participate, they shut down production for three days!


THE CHANGE CONFERENCE
All of the 800 people (just about everyone) were assigned to specific tables, with 8 people at each of 100 total tables in one large room! There was a "max-mix" seating arrangement, to ensure a maximum-mixing of people both vertically and horizontally throughout the company. Nobody sat with anyone in their own functional group or at their own level of management. Vice presidents were mixed right in with production people, engineers, secretaries, sales and marketing personnel.


FIRST DAY -- DISSATISFACTION, DIALOGUE, DISCOVERY, DATA
The day was spent developing a common database of the current reality. Views were presented by customers, management, representative workers throughout the corporation, and outside companies that had successfully completed this process in their own industry.
A process of structured listening was imposed. Working at their tables, the participants proceeded to learn about each other -- about their environments, constraints, daily work routines, pressures, problems, successes, values, and outside activities.

Participants were required to discuss what they heard, how they felt about it, and what meaning it had for their own situation. It was important for everyone to see the information generated by themselves and by everyone else in the organization.

The entire company heard from their leaders, from their customers, from organizations outside the industry that have had successes with this large-scale change process, and from themselves.


SECOND DAY -- VISION

This day was devoted to defining and moving towards a preferred future for the organization by finding common ground among the diverse participants. The Design Team presented a working draft of a vision statement as a starting point for discussion. This was then subjected to open criticism and revision.
Reality was brought in by having the participants work to analyze their strengths and weaknesses, as well as opportunities and threats. They then proceeded to a process of organizational diagnosis -- of identifying the problems that are impeding change and progress.

A discussion and clarification of the mission identified what business the company was in, and what business they should be in, considering their stakeholders' needs, their resources, and their competitive environment. This reinforced some existing operational practices, and suggested some new ones to be added and others to be eliminated.

The "max-mix" seating arrangement was then reconfigured to group people together by functional groups (i.e. engineering, management, technical, production, marketing.) These groups each prepared and sent messages to the other groups, covering what they appreciate about each other, and what they need from the others to help them to do their own jobs in a more productive way.


THIRD DAY -- ACTION PLANNING

If this is to be more than an informative exercise, the words must be converted into actions. The last day was devoted to setting strategy, gathering and processing feedback on this strategy, and especially on action planning to secure commitments to make the proposed strategy develop into reality.
Written commitments were made for the entire organization, for the functional groups, and by the individuals. A combination of individual, table-group, and plenary work was used to insure that the commitments were heard, relevant, and agreed on. These objectives were specific, measurable, realistic, and achievable.


OUTCOMES AND RESULTS
Understanding -- People left with a better understanding of the roles, responsibilities, and realities of others throughout the organization. Cooperation -- With this new understanding, the organization became a unified team. Much of the internal competition and complaining was reduced or eliminated.
Simultaneous change -- Everything moved forward at once, because of the coordination and implementation of changes throughout the organization. Groups no longer postponed their own changes while waiting for others to make the first moves.
Empowerment -- People now had knowledge of the complete organization which would allow them to make decisions on their own, reflecting their understanding of the big picture.
Implementation Team -- A team (again, "max-mix", representative of the entire organization) was created to continue the change process and motivate everyone to follow up on their commitments.
Actions -- Changes actually took place, because of the specific commitments which were prepared to include assignments of "who", "what", and "when".
Buy-in and ownership -- Everyone in the organization supported the change efforts, because they had been actively involved in the action planning and goal-setting, and because they felt that their viewpoints and ideas had been listened to. This would not have happened with change managed from the top of the organization. Creativity -- Individuals and teams now were able to apply their own original, creative ideas, with less interference from organizational politics and managerial restraints, and with less fear of reprisals for failure.
Spirit -- People now enjoyed their working environment more, with the feelings that they were important, that their ideas counted, and that they would be listened to.
Paradigm shift -- The organization was never the same again. A new spirit of cooperation and individual responsibility permeated the organization.
The above scenario is only one possible implementation of large-scale, real-time change management. An actual process would be designed by the organization to fit its staff, stakeholders, and situation.